Refund policy

bmby Returns Policy

At bmby, we take great care to ensure each guided journal is crafted to the highest quality.

Please note: we do not offer returns or exchanges for change of mind or personal preference.

If your journal arrives faulty or damaged, you may be eligible for a replacement or refund. To arrange this, please email info@bmby.au with your order details and photos of the fault within 14 days of receiving your order. You will need your order number.